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Nest Thermostats

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Troubleshoot a W5 Code on Nest Thermostat Read more

Nest Renew: How do you save energy during the Holiday season? Read more

Forum Posts

Need help with setup? Troubleshoot common Nest Thermostat problems

Here are some steps I recommend to resolve issues during the setup of Nest Thermostats.Before trying these stepsMake sure you're using the correct app for setup. Need help checking which model you have? Use the Google Home app to set up the following...

David_K by Platinum Product Expert
  • 4449 Views
  • 0 replies
  • 5 kudos

Usb power adapter

HiI have just got the 3rd generation pro thermostat, I am going to have the thermostat on a stand using the minI usb connection but can't find out what voltage it should be and what amps. The ones on amazon are 5v but the supply that comes from the h...

Nest thermostat compatible or not

   Hi,I bought nest thermostat recently and when I tried to install that using google home setup instructions it’s saying that it’s incompatible for my system. Ours new home and the system should be compatible with any thermostat. Could you please he...

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Nest Thermostat- Wi-Fi won’t connect

I am doing the initial set up. Wiring is all set-done by an electrician. The Wi-Fi simply won’t connect and then it says my device is disconnected and reconnects. No dice. Help!

gjonas by Community Member
  • 254 Views
  • 3 replies
  • 0 kudos

Installation Help | Nest Learning

my system has forced water radiators as well as an AC unit in the attic with fan/compressor outside (but not a heat pump to my knowledge).Changing my main zone to the nest and uncovered this wiring from prior Honeywell thermostat (which oddly used a ...

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Tmy04003 by Community Member
  • 332 Views
  • 6 replies
  • 0 kudos

2nd Gen Nest Thermostat no power

  hi. Came down this morning and the thermostat was dead. Charged it a bit put it back on and it says no power to RH wire or something. Then later the messages I photographed. Also doesn't seem to be holding a charge in the battery. Will a dead batte...

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setting maximum temperature

we have our maximum temperature set at 20here in the uk. the thermostst seems to have a mind of its own and goes up to 27 we ever have to turn the boiler off or cool the nest thermostat down then this will work for a few days and then goes backup to ...

fjr1300 by Community Member
  • 235 Views
  • 3 replies
  • 0 kudos

no power during hard rains on 2 out of 3 units

hello,I have 3 nests in my house that have been installed and functioning for about 1 year. we have had major rains these past few weeks, and tonight 2 of the 3 units say they have no r power and give the e195 error code. one is a small unit for 2 be...

egarrett by Community Member
  • 207 Views
  • 3 replies
  • 0 kudos

Nest E heat link

Hi all,I have a 3rd gen on the downstairs and a Nest E upstairs.last night the Nest E went offline, saying error connecting to heat link. I’ve reset the unit a number of times, and it does connect to the heat link if im next to the unit (in my garage...

Temp sensor issue pairing

A difference … the temp sensors on the old home show up individually on the home page so I can see the temperature sensed by that sensor. On the recently added home, the temp sensor I added to that home and thermostat does not appear on the home page...

JohnP by Community Member
  • 607 Views
  • 7 replies
  • 0 kudos
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