cancel
Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for 
Search instead for 
Did you mean: 
Help
Nest Thermostats

Blog Posts

With hot water support, Google Home app now offers complete Nest Thermostat cont... Read more

Full temperature schedules for older Nest Thermostats now in the Google Home app Read more

Support changes to our earliest generation Nest Learning Thermostats Read more

Help Center

Forum Posts

Start a conversation

Selling your home along with a Nest Thermostat?

Are you a homeowner and you are selling your home and leaving your Google Nest Thermostat for the new owner? What do you need to do to make the transfer painless for you and the new owner? First and foremost, DO NOT PERFORM A FACTORY RESET. The Googl...

Troubleshoot setup: Nest Thermostats

Here are some steps I recommend to resolve issues during the setup of Nest Thermostats.Before trying these stepsMake sure you're using the correct app for setup. Need help checking which model you have? Use the Google Home app to set up the following...

David_K by • Diamond Product Expert
  • 22784 Views
  • 0 replies
  • 7 kudos

Daikin FTXB12AXVJU mini split

Can anyone tell me if this unit is compatible with a nest thermostat?The unit is a Daikin FTXB12AXVJU single zone unitI have three other nest thermostats and are very happy with them and want to use one on a mini split.Thank you in advance for the he...

jwmcleod by • Community Member
  • 885 Views
  • 1 replies
  • 0 kudos

Customer care is non existent

I have to say Google has to have the absolute worst people working for them. Please let me know if someone in AMERICA can help. Nest thermostat went bad, called , took 2 hours for some foreigner that can barely enunciate English to tell me what I alr...

New installation

Good day.We have a mixed (furnace/heat pump) system and our third gen nest thermostat was installed by a tech person not an HVAC expert.It seems all heat is currently being generated by furnace (outside temp 38-45F). Sometimes the house feels pretty ...

Nest thermostat link dead

Hi, my Nest link for my 3rd gen thermostat just died. No lights whatsoever… I’ve checked all power and the link unit is still receiving power at the terminals, just no lights and an H71 message on the thermostat. It’s not even 4 years old so I’m very...

Conniepaa by • Community Member
  • 1513 Views
  • 10 replies
  • 0 kudos

Thermostat issues

Was having trouble with stat connecting to heat link. Was advised to do a system reset on stat now all I have on display is a house symbol with a downward facing arrow. Any help please

Ross1982 by • Community Member
  • 447 Views
  • 2 replies
  • 0 kudos

Nest thermostat not controlling heating

Last week randomly the heating started playing up, where the thermostat wasn’t firing the boiler up to turn the heating on. However if I do the hot water boost it does. also strangely I have a morning hot water schedule set and that would turn the he...

Szuraj by • Community Member
  • 869 Views
  • 5 replies
  • 0 kudos

Resolved! Warranty Process

Can someone please explain the logic behind this? I have a 3rd Gen Nest thermostat that is no longer charging and disconnected from the Wi-Fi, (seems to be a common issue with them now) still under the one-year warranty. However, when you make a warr...

KL77 by • Community Member
  • 5041 Views
  • 23 replies
  • 2 kudos

3rd gen nest to existing electric furnace

I have hooked 3 Nest learning thermostats to 3 gas furnaces. The hookup was straight forward. I have one more furnace/AC and it's electric with no humidifier. The existing thermostat that I will be replacing has the following wires hooked up;G on the...

to vote
Labels