10-07-2021 06:20 PM
I removed the temperature sensors from my old nest account and then deleted the account. In trying to add them to my new google account for nest I get the error that the temp sensors are still associated with my old account. please help as I have 4 of them and that $200 wasted if I can't reconnect them.
10-07-2021 06:32 PM
icon in the top left corner. Then select the home that has the product you’d like to remove.
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If you can't access that account, then remove the battery from the nest sensor for 5 minutes , re install, and start the setup process.
10-07-2021 06:45 PM
I can't log into the previous account because it was an old nest account and I delete the account as I had to migrate manually to a google account. Before I deleted the nest account all devices were removed. What other options do I have?
10-07-2021 06:46 PM
If you can't access that account, then remove the battery from the nest sensor for 5 minutes , re install, and start the setup process.
10-07-2021 06:48 PM
tried that as well, batteries were out for an hour, no change
10-07-2021 06:46 PM
I also had the batteries removed from the 4 temp sensors for over an hour with no change
10-07-2021 06:58 PM
Ok that's odd.. I'm gonna send up a flag here
10-08-2021 07:54 AM
I was able to add them this morning. Thank-you!
10-08-2021 07:58 AM
Excellent, sometimes it just takes a bit of time! Glad to hear it worked out for you.
10-20-2021 10:32 AM
Hey Folks.
Glad to hear a resolution was found. At this time, I'll go ahead and lock this thread. If you're still experiencing problems, feel free to start a new thread and we'll be happy to help.
Best Regards,
Brad.