06-28-2023 06:28 PM
I am not sure what the real issue is. The temperature in the house and what the nest displays is different. Once I mess with it it corrects and begins to cool. But it shouldn’t ever go to 78•F in the house.
07-05-2023 07:59 AM
Hi Suzietemple,
Thanks for reaching out to us, and I'm sorry to hear about the situation. Let's sort this out.
What type of Nest Thermostat do you have? It will help us identify what troubleshooting is best suited for your case.
I'll look forward to your response.
Best,
Zoe
07-08-2023 03:15 PM
Hi there,
I want to check and see if you are still in need of any help. Please let me know, as I would be happy to assist and answer any questions you may have.
Thanks,
Zoe
07-09-2023 04:57 PM
Hey Suzietemple,
Due to inactivity, we'll go ahead and lock this thread in 24 hours. We'd be glad to help you further so if you still need assistance, feel free to start a new thread.
Regards,
Jenelyn