Hello Wrkriz,
I’m sorry to hear you’re having trouble with this. No worries; we'll check this out. Just to check: Which app do you use for your Nest thermostat? Is it the Nest app or the Google Home app? Have you tried reinstalling the app on your phone? Did you try it on the webapp https://goo.gle/2qjvVSU or https://goo.gle/2UZL8VI to see if it’s having the same issue?
I look forward to your response.
Best,
Edmond
