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Nest thermostat cannot turn off fan

Krazrunner
Community Member

My nest seems to be unable to turn the fan off. After running the AC last night, the fan did not turn off all night despite showing that the AC was only used for a total of 12 minutes. I know that the nest uses airwave technology but that would not cause the fan to run all night. Another common cause I’ve seen is that fan is set up to always on or some other schedule within the app. I’ve double checked all the settings and that is not the cause.

 

To test I’ve set the fan to run for 15 minutes from my phone within the google home app and the nest can turn on but when the 15 minute timer is up the fan does not shut off and the app does not show the fan to be running. All attempts to turn the fan off after that are unsuccessful. I tried manually setting the thermostat to turn on and off the fan again but the fan continues to run. The only way to turn the fan off is to turn off the breaker to the fan and unplug the nest from the hooks for 5 seconds. The same thing happens if I set a 15 minute timer from the nest itself, it will not shut off. 

Has anyone else encountered this situation where the nest is able to turn on the fan but cannot turn the fan off? Any workarounds or suggestions?

83 REPLIES 83

DAngel
Community Member

I am now having this same issue and this is not a new install. I have disabled everything in the app and fan is still running. It’s 45 degrees out side and the heat is also not working out of the blue.

Hi, We discovered that our furnace filter was really dirty so the fan was always running to try and get rid of the heat.  We changed our filter and the problem was solved.  Thanks.

 

Wonchoe
Community Member

The solution is to make a factory reset and set everything again. On the 3 or 5 step after reset it will stop the fan and start working as should. So this is a software bug

Amanda22
Community Member

My fan will not stop running . I installed the nest today at 11am it’s now 7:04pm the heat kicks on and then shuts off fan is on constantly  never turns off . There is no disable button ! There is not a function to turn it off. There is a time the fan can be set to run and the duration . Even trying that for the lowest 15 min during a 5pm to 6pm window . The fan is still running . How can I contact someone for help ?