12-04-2023 02:40 PM
Hi I am having issues with figuring out how to upload a photo to determine compatibility? I have an account and it is set up. There is no confirmation email but I am logged into the account. It just keeps saying I do not have permission to upload images.
My current thermostat has Rc, W1, Y, G and B wires in place if that is at all helpful. Remainder of labels are Y2, W2, S1, S2, R which do not have wires in place
12-13-2023 09:53 AM
Hello slb5208,
Thank you for reaching out and providing detailed information about the issue you're facing with uploading a photo to determine compatibility.
I appreciate you indicating your current thermostat's wiring setup. To have a better visual, here's how to insert an image in a post:
Also, tell us the make and model of your HVAC system, and which type of Nest Thermostat do you have?
I look forward to your response.
Regards,
Mark