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Nest thermostat - continue setup

ChadWarb
Community Member

Nest thermostat has message “continue setup in Google home app”.  Removed batteries and reinstalled, no help.  Will not connect to my Google home app.

4 REPLIES 4

Jenelyn_O
Community Specialist
Community Specialist

Hi there,

 

Thanks for reaching out and for being a step ahead of us. I'd love to know more about it: what is the exact message and the code you keep receiving in the Google Home app? Try restarting your phone and remove your Nest Thermostat batteries for at least 3 minutes. Re-install your Google Home app before adding your thermostat to the app. Also, you can visit this support article on how to set up your thermostat. 

 

I appreciate your help, @MikeClark.

 

Best,

Jenelyn

Jenelyn_O
Community Specialist
Community Specialist

Hi ChadWarb,

 

Checking in — were you able to restart your thermostat and proceed with the troubleshooting? Please let me know if you have questions or concerns, as I'll be willing to assist you further. 

 

I appreciate your help, Dianahemes.

 

Thanks,

Jenelyn

EmersonB
Community Specialist
Community Specialist

Hi everyone,

@ChadWarb, we wanted to follow up and see if you were able to fill out the form? Let us know if you have additional questions.

I appreciate the help, Jenelyn, MikeClark and Dianahemes.
 
Regards,
Emerson

Jake
Community Specialist
Community Specialist

Hey all,

 

I want to ensure you are good to go, and everything is working properly. Please let me know if you are still having trouble, as I will be locking the thread in 24 hours due to inactivity.

Best regards,
Jake