Nest thermostat does not see WiFi

[mjwarren52]

My thermostat has dropped from my network and can no longer see my network.  I have reset my Nest twice and my router twice.  It still controls my furnace/ac from the wall but I cannot do it remotely without it being on WiFi.  I have also tried setting up a hotspot on my phone to see if that worked.  Nothing....Any advice?

[p3n4ng4]

Hi,

Do you see an error code in the app or on the thermostat?

[MelbaDT]

Hey folks, 

Thanks for responding to this, p3n4ng4. 

mjwarren52, do you still need help with this? If yes, what type of Nest thermostat do you have? Do you get an message or a code on the Nest/Google Home app or on the thermostat's display? Also, does this happen to other Wi-Fi networks?

Best, 

Melba

[MelbaDT]

Hey mjwarren52, 

Checking back in ― how's your thermostat now?

Best, 

Melba

[MelbaDT]

Hi, 

I haven't heard from you in a while so I'll be locking this thread if there is no update within the day. Should you have any new issues, updates or just a discussion topic, feel free to start a new thread in the community.

Best, 

Melba