12-26-2022 05:45 AM
For about the last week, I wake up to a freezing cold house. I look at my app and thermostat and it shows that it’s on, but no heat is coming from heater. I actually don’t hear any noise at all. I have found that if I turn the heater off from the app, then turn it back on, I can hear the heater turn on, but then it usually takes a couple tries before it fully engages to force heat. Sometimes turning the app to fan only for a few mins, then off, then back to heat works. I don’t have connectivity issues in the afternoon or evening. Does anyone have any suggestions? The heater repair man came out initially thinking it maybe a dirty Senor, he cleaned it, but I’m still having this issue. My heater is a Rheem gas split from 2021
12-26-2022 07:43 AM
Same here just this morning ! Any answers you find would be great to know .
12-30-2022 08:55 PM
Hey folks,
Oh no! I'm sorry for the trouble. What type of Nest thermostat do you have? When was your thermostat installed? Do you have more than one thermostat? If yes: do other thermostats have heating points that can explain the activation? Has there been any recent work done on your thermostat(s) or heating system? Also, what country are you located in?
Looking forward to your response.
Thanks,
Archie
01-03-2023 03:51 PM
Hey there,
I just wanted to follow up to see if you still need our help. Please let us know as we would be happy to answer any questions you may have.
Thanks,
Archie
01-04-2023 04:41 PM
Hello there,
Just checking in to make sure that you've seen our responses. Please let me know if you have other questions or concerns as I will be locking this in 24 hours if I won't hear back from you again. Feel free to start a new thread and we'll be happy to help.
Thanks,
Archie