Nest thermostat keeps falling off the wall

[alexcd]

I have three Nest Learning Thermostats installed in my home. Unfortunately, one of them keeps popping off its wall mount every few days. This is quite annoying, as I have to check it frequently to ensure that it has not become dislodged.   I checked the back and one of the tabs is missing.  Can you recommend a solution for this problem?

[alexcd]

https://share.icloud.com/photos/01aVQnpkCSMxlMKr1fSQuoRGA

[JillG]

Hi @alexcd 

I would recommend contacting support directly. Use this form and that will give you contact options. 

That will get you to the correct support and you'll get a case number. 

Jill