cancel
Showing results for 
Search instead for 
Did you mean: 
Replies are disabled for this topic. Start a new one or visit our Help Center.

Nest thermostat key can not be found

Steveplenge
Community Member

Menu will not appear when touched

1 REPLY 1

maedacortez
Community Specialist
Community Specialist

Hi Steveplenge,

 

Thanks for reaching out! I understand you're having trouble with a key that's not showing on your thermostat.

To clarify, are you referring to the key needed during the thermostat setup or when it asks for the code that you added when you lock your Nest Thermostat?

 

Once I know which key you're referring to, I can provide the best troubleshooting steps.

 

Regards, 

Manuel