I purchased the nest thermostat and power connector and I’ve been having trouble setting it up. The apt is heating only, the old thermostat was only connected to two wires (red and white) but there are two other wires which are blue and green. I’m using a broiler for heating and there is a lot of wires connected to heating system. I tried connecting the wires from the thermostat to the power connector but still no luck. I don’t know if it’s because of the wiring im not able to connect to the nest thermostat. I tried reaching out for help through the website, give my name and number but no one reached out to me. Can someone please assist me. Thanks in advance
Thanks for reaching out. I'm sorry to hear that you're having an issue with your Nest Thermostat. I'd love to know more about this and I have a few questions:
Also, can you share photos of the control board of your HVAC and how the previous thermostat is wired?