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Nest thermostat not staying on stand and would like replacement

JudH
Community Member

Nest thermostat not staying on stand and would like replacement, as unable to set on or off times for water or heating.

2 REPLIES 2

Paul_R
Community Specialist
Community Specialist

Hi there @JudH! I'm sorry to hear that you encountered this issue, but I'll do my best to help. Can you please send me a picture of the thermostat sitting on the stand and also of the stand and back of the thermostat separately?

Vladut
Community Specialist
Community Specialist

Hi there, just checking in with you. Did you manage to check the last message?