10-09-2023 01:03 AM
Nest thermostat not staying on stand and would like replacement, as unable to set on or off times for water or heating.
10-09-2023 10:07 AM
Hi there @JudH! I'm sorry to hear that you encountered this issue, but I'll do my best to help. Can you please send me a picture of the thermostat sitting on the stand and also of the stand and back of the thermostat separately?
10-13-2023 07:06 AM
Hi there, just checking in with you. Did you manage to check the last message?