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Nest thermostat not working

Nestofvipers
Community Member

Aghhhh. This morning our Nest started saying it was not connected to wifi. I went through the list of options including changIng the network settings but all of them simply displayed the software details (5.9). So I attempted to switch it off and on again. As in a reset. It initially went blank then showed the Nest logo. Then it told me the date was wrong so I hit that to change the date. Then the screen just went blank. As in dead. Now, whether it’s a 10 sec reset or a quick on and off, it makes no difference. It’s dead. Help. What to do? 

3 REPLIES 3

Jake
Community Specialist
Community Specialist

Hey Nestofvipers,

 

Sorry for the late reply. I wanted to follow up and ensure you are good to go. Please let me know if you are still having trouble with the device, as I would be happy to take a closer look and assist you further. 

Best regards,
Jake

Jake
Community Specialist
Community Specialist

Hey Nestofvipers,

 

I want to ensure you are good to go, and everything is working properly. Please let me know if you are still having trouble, as I will be locking the thread in 24 hours due to inactivity. 

Best regards,
Jake

Jake
Community Specialist
Community Specialist

Hey Nestofvipers,

 

It has been a few days since the last reply, and I am going to lock the thread at this time. If you have any questions, please feel free to create a new post. 

Best regards,
Jake