07-27-2022 03:02 PM
I list my nest thermostat password, locked out
07-31-2022 08:36 AM
If your thermostat is still connected to Wifi, you can change the lock code in the Nest app:
https://support.google.com/googlenest/answer/9247319
08-01-2022 07:42 PM
The thermostat got disconnected/offline and it will not accept the password/pin
08-02-2022 09:07 AM
In that case, you'll need to follow these steps:
08-12-2022 04:19 PM
Sorry for the later response, I was traveling for the last 10 days. I used a micro usb and connected the nest thermostat to my IMack. I found this file : Technical Info.plist; however, it gave me this message:
There is no application set to open the document “Technical Info.plist”.
08-13-2022 07:51 PM - edited 08-13-2022 07:56 PM
Hey folks!
Thanks for your help @David_K, @Melba and @Jeran!
We've received your form-- thanks for filling that out. I'll consider this post as complete and will lock the thread in 24 hours. Please keep an eye on your email as someone from our team will reach out to you to assist you further.
Best,
JT
08-10-2022 02:32 PM
Hey there rathkum,
Did you have any more questions or need any additional help?
Thank you,
Jeran
08-11-2022 06:14 PM
Hey rathkum,
How's it going with your thermostat? Have you managed to unlock it?
Best,
Melba
08-12-2022 04:22 PM
Still struggling with it. I just responded to a previous message.
08-12-2022 06:29 PM
Hey rathkum,
Got it — could you fill out this form with all the needed information: https://goo.gle/3BICUaB
Let me know once done.
Best,
Melba
08-13-2022 05:04 PM
Done
08-12-2022 04:21 PM
Yes, I just responded to the previous message.