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Nest Thermostats

Blog Posts

With hot water support, Google Home app now offers complete Nest Thermostat cont... Read more

Full temperature schedules for older Nest Thermostats now in the Google Home app Read more

Support changes to our earliest generation Nest Learning Thermostats Read more

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Selling your home along with a Nest Thermostat?

Are you a homeowner and you are selling your home and leaving your Google Nest Thermostat for the new owner? What do you need to do to make the transfer painless for you and the new owner? First and foremost, DO NOT PERFORM A FACTORY RESET. The Googl...

Troubleshoot setup: Nest Thermostats

Here are some steps I recommend to resolve issues during the setup of Nest Thermostats.Before trying these stepsMake sure you're using the correct app for setup. Need help checking which model you have? Use the Google Home app to set up the following...

David_K by • Diamond Product Expert
  • 23945 Views
  • 0 replies
  • 8 kudos

Best thermastat

I’m at my wits end my nest 3rd gen thermostat has lost Wi-Fi connection after a change of router, I’ve tried all the fix’s on umpteen forums, I’ve spent hours searching the internet and lost count of resets and do this and do that, local hotspots did...

Barnabyben by • Community Member
  • 1828 Views
  • 10 replies
  • 0 kudos

Nest app freezes up

Unable to add thermostat to nest appNest app stops working and freezes up when the question is ask “where did you put this thermostat. It just stop working. I deleted the app and did a re install; it still freezes. I am using an iphone. I also replac...

tljames67 by • Community Member
  • 1142 Views
  • 5 replies
  • 0 kudos

Nest Heat Link dead, Thermostat WiFi dead

Hi there. I got a Nest Heat Link + Thermostat installed professionally about 4 years ago. About 18 months ago, I found that the thermostat's WiFi has broken and I could no longer connect to it via the app.Bit annoying, but I could live with it by man...

Google Thermostat Damper Controls

I recently installed two nest thermostats. One to control the temperature on my first floor and the other to control the temperature on my second floor. However, I can’t seem to get the units to control the dampers and the air isn’t being pushed out ...

Thermostat offline issues

I’ve done all the troubleshooting steps and one of my Nests constantly goes offline. Nest Weave says “connected - remote control unavailable” and signal strength is 77. I have another Nest in the house having no issues so I’m a loss on why the other ...

BillF41 by • Community Member
  • 610 Views
  • 1 replies
  • 0 kudos

Nest Learning thermostat 3rd fails to connect to Wi-Fi

I have two Nest thermostats, and both of them used to work perfectly fine. However, a few days ago, one of them failed to connect to Wi-Fi. Strangely, the other one continues to work without any problems.Here’s what I’ve tried so far:• Resetting the ...

Zach8 by • Community Member
  • 914 Views
  • 4 replies
  • 0 kudos

Unable to log into Android Nest app or add device in Google Home

I've used this thermostat on this device for a number of years with no issue.When I log into the Nest app on my phone with my migrated google account I'm shown the permissions screen "Nest wants to access your Google account". I allow, and am taken t...

MSG27 by • Community Member
  • 537 Views
  • 1 replies
  • 0 kudos

Just installed C wire; Nest not working

My Nest thermostat worked fine for about 3 months, no C wire, then I assume the battery died. I tried charging it up through the USB port but could not get it to charge and startup. So I hired someone to hook up the C wire to the thermostat and my fu...

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