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Nest Thermostats

Blog Posts

Troubleshoot a W5 Code on Nest Thermostat Read more

Nest Renew: How do you save energy during the Holiday season? Read more

Forum Posts

Need help with setup? Troubleshoot common Nest Thermostat problems

Here are some steps I recommend to resolve issues during the setup of Nest Thermostats.Before trying these stepsMake sure you're using the correct app for setup. Need help checking which model you have? Use the Google Home app to set up the following...

David_K by Platinum Product Expert
  • 4517 Views
  • 0 replies
  • 5 kudos

Just moved...

Hello All,We just moved into our new home, I brought out Google Nest with us and I thought 10 minutes later everything would be setup. Wrong, it appears our previous home had all electric heating and cooling and our current home has natural gas.I'm n...

Nest sensor won’t connect to wifi

After a wifi outage lasting a few hours I can’t get the sensor to reconnect to the wifi. I removed the sensor from the app and added it again. I also replaced the battery. I read elsewhere that the problem could possibly be a faulty wifi chip. What d...

dawna by Community Member
  • 223 Views
  • 3 replies
  • 0 kudos

Google Nest Thermostat won’t connect to Heatlink

We have recently had a new boiler (Worcester Greenstar) installed with a Google Nest Learning Thermostat and Heatlink. The Heatlink is wired into the boiler and the Thermostat is wireless.The heat link and thermostat will not connect, I am stuck in t...

NicDalgy by Community Member
  • 318 Views
  • 4 replies
  • 0 kudos

H71 error CONSTANTLY

Here we go again. Heating on nest thermostat won't stay connected. I would like to say it's **bleep**e but it's no where near that good . What a waste of money

Safety temperature

It's not clear to me what temperature nest will take the house to once the safety temp has been reached. All I can find is "it will take heating to normal temperature" . I'd like to be able to set that temp as 10°C is enough to prevent damage when I'...

Inter by Community Member
  • 1165 Views
  • 5 replies
  • 0 kudos
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