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Nest Thermostats

Blog Posts

Now available! The new Nest Learning Thermostat (4th gen) and Nest Temperature S... Read more

Meet the new Nest Learning Thermostat and Nest Temperature Sensor, and the new G... Read more

Forum Posts

Need help with setup? Troubleshoot common Nest Thermostat problems

Here are some steps I recommend to resolve issues during the setup of Nest Thermostats.Before trying these stepsMake sure you're using the correct app for setup. Need help checking which model you have? Use the Google Home app to set up the following...

David_K by Platinum Product Expert
  • 9467 Views
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  • 6 kudos

Thermostat replacement

I have received multiple emails about my thermostat saying they want to replace it and to call 1 855 469 6378 not in service anymore and cant get ahold of anyone on this issue. Not sure what to do.. Hate google now..

Junkx2 by Community Member
  • 390 Views
  • 3 replies
  • 0 kudos

Nest Says heating, but furnace not coming on occassionally

A couple of times per week I'll walk by my Nest 2.0 and see the orange light is on as if it's heating, but the furnace will be off. Turning the dial below the current temp, then back up (left then right), starts it up. Turning the dial to the right o...

Heatlink stopped working AGAIN after replacement

Hello, I want to express my disappointment because this is our second Nest in almost two years. I hope someone can help me. My Heatlink has no light even after doing a re-set (30 second hold) and restarting the fuse. The boiler is working fine becaus...

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missdice by Community Member
  • 282 Views
  • 3 replies
  • 0 kudos

Tab broken on my Nest Learning Thermostat Gneration 3

I have a generation 3 Nest Learning Thermostat - one of the tabs on the mounting plate is broken and It will no longer stay on the wall reliably. Is there a solution beyond buying a new thermostat? Seems crazy to spend $200 for a new thermostate due ...

JMB1 by Community Member
  • 568 Views
  • 7 replies
  • 0 kudos

Nest Thermostat

I am trying to compete the set up. The thermostat says “Added to your account “use the nest app to continue setting up your thermostat. I can’t find anything in the app to complete! I set up another Nest thermostat in my downstairs without a problem....

TBlack by Community Member
  • 988 Views
  • 5 replies
  • 0 kudos

Nest wiring for natural gas forced air furnace

I am building a new home and intend to install the basic NEST (non-learning) thermostat. What type of wire should I have the installer pull? In the past, I had to add a converter for the C wire, but this time I want to pull the right wire from the st...

stcbalke by Community Member
  • 545 Views
  • 6 replies
  • 0 kudos

furnace shutdown

My new lennox furnace started shutting down a week ago each day around 4pm. i do not have a schedule setup in my nest thermostat for this. it will restart some time later but the house cools down several degrees during the downtime. Just had the furn...

bosberg by Community Member
  • 358 Views
  • 3 replies
  • 0 kudos

Removing multiple home accounts from your nest account

OK this took me about 4 hours to figure out.... When they say your Google HOME account make sure it's the Google account that has the same colors as Google but it shaped like a house not the G shaped account but the one shaped like a house... If you ...

Gburrell by Community Member
  • 781 Views
  • 3 replies
  • 0 kudos
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