Support changes to our earliest generation Nest Learning Thermostats Read more
Forum Posts
Selling your home along with a Nest Thermostat?
Are you a homeowner and you are selling your home and leaving your Google Nest Thermostat for the new owner? What do you need to do to make the transfer painless for you and the new owner? First and foremost, DO NOT PERFORM A FACTORY RESET. The Googl...
Need help with setup? Troubleshoot common Nest Thermostat problems
Here are some steps I recommend to resolve issues during the setup of Nest Thermostats.Before trying these stepsMake sure you're using the correct app for setup. Need help checking which model you have? Use the Google Home app to set up the following...
Resolved! Schedule keeps going up/down a degree to"save enrrgy,"
I have my schedule set the same every single day. I have adaptive learning turned off. I have home away or assist turned off. I have auto schedule turned off. I even turned early on off. I do have eco settings set so I can easily turn everything off ...
Nest app problems
I was trying to hook up my thermostat to Alexa and now the app does not show me the temperature or allow me to adjust the temp. It shows me home but that is all. I have tried logging out and logging back in. I have tried rebooting my phone and the th...
Power Connector not charging Learning Thermostat
So we have a learning thermostat and was receiving the low power notice and disconnecting our remote sensor. Power to the unit is roughly 3.65-3.75. So I added the power connector. No change to the power level and I can’t tell if it’s even being reco...
Need help, only blowing hot air
Only blows hot air when it's on a/c. I have doubled checked that all wires in the Nest are secured. Here is a picture of the old t-stat wiring and how the Nest is wired.
Single or Dual Fuel System??
I have a combination gas-fired condensing hot water heater and space heating fan coil. This if for heating the home and hot water. I also have a Tosot heat pump Unitary Split Air Conditioner. It is used to cool the home. It is functioning as an Air C...
Nest Learning Thermostat - Critical temperature alert/notification
Looks like Nest Learning Thermostat cannot send alerts/notifications if the temperature is out of acceptable range, lets say between +16C and +26C, which would mean that something is wrong with heating or cooling system.Safety temperatures is differe...
All of a sudden the thermostat icon becones unreadable
I have two Nest thermostats, one on each floor. When I am viewing it on the Web, as you can see, the Master Bedroom one is perfectly readable. However, the other one is not. How can I fix this? I used to be able to see it clearly until this week. It ...
