Nest thermostat’s keeps disconnecting from wifi

[Lolilla]

I just moved to a new apartment that has a Nest thermostat. I was able to pair it to my phone and everything was working fine for a few days. Today the thermostat kept disconnecting from the Wifi. Any idea how I can fix this?

[Ryan_G]

Hi Lolilla,

Thanks for reaching out and we're sorry for the delay.

I have a few questions for us to further isolate the issue. Are you using your own Wi-Fi router? Were there any changes made to your network? Is it also affecting other wireless devices connected to your Wi-Fi?

You could try to restart your Google Nest thermostat and then check if it is still happening. Check for any wireless interference. 

Let us know how it goes by replying to this thread.

Best regards,

Ryan

[Ryan_G]

Hey Lolilla,

I just wanted to follow up and see if you're still in need of help. Please let us know as we would be happy to answer any questions you may have. 

Best regards,

Ryan

[Ryan_G]

Hey folks,

Thanks for visiting the Google Nest Community. 

Since this thread hasn't had activity in a while, we're going to close it to keep content fresh.

If you have additional questions, feel free to submit another post and provide as many details as possible so that others can lend a hand. 

Hope this helps!

Kind regards,

Ryan