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Nest thermostat stopped working

Poppy123
Community Member

Hi.

Our next thermostat has stopped working and won’t connect. We have tried following the instructions to reconnect but there is no light on the device.
Any help would be greatly appreciated!

Thanks,

Poppy 

3 REPLIES 3

1492Simo
Community Member

I have the same issue from today.

Ryan_G
Community Specialist
Community Specialist

Hey folks,

 

Thanks for posting here in the Google Nest Community forum.

 

A few questions for us to further isolate the issue. Did you see any error message from the thermostat display, Poppy123? Were you able to adjust the temperature from the thermostat directly? We could try to restart your Wi-Fi router and your thermostat.

 

The same question goes to 1492Simo. Let us know how it goes by replying to this thread.

 

Best regards,

Ryan

Ryan_G
Community Specialist
Community Specialist

Hey folks,

 

Thanks for visiting the Google Nest Community. 

 

Since this thread hasn't had activity in a while, we're going to close it to keep content fresh.

 

If you have additional questions, feel free to submit another post and provide as many details as possible so that others can lend a hand. 

 

Hope this helps!

 

Kind regards,

Ryan