cancel
Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for 
Search instead for 
Did you mean: 
Help
Nest Thermostats

Blog Posts

Support changes to our earliest generation Nest Learning Thermostats Read more

Now available! The new Nest Learning Thermostat (4th gen) and Nest Temperature S... Read more

Meet the new Nest Learning Thermostat and Nest Temperature Sensor, and the new G... Read more

Help Center

Forum Posts

Start a conversation

Selling your home along with a Nest Thermostat?

Are you a homeowner and you are selling your home and leaving your Google Nest Thermostat for the new owner? What do you need to do to make the transfer painless for you and the new owner? First and foremost, DO NOT PERFORM A FACTORY RESET. The Googl...

Troubleshoot setup: Nest Thermostats

Here are some steps I recommend to resolve issues during the setup of Nest Thermostats.Before trying these stepsMake sure you're using the correct app for setup. Need help checking which model you have? Use the Google Home app to set up the following...

David_K by • Diamond Product Expert
  • 17301 Views
  • 0 replies
  • 6 kudos

Nest Thermostat, Cool and Heat settings both turn Heat on

So this is the 3rd Thermostat I'm installing in my house (other two floors working perfectly). This one is going in the basement and has an extra wire and can't seem to figure out how to connect everything. I thought I did it correctly but when I tur...

skrrll88 by • Community Member
  • 323 Views
  • 1 replies
  • 0 kudos

Resolved! Forgotten Pin and No Wifi

My dad has a Nest and he’s forgotten the pin and also has no wifi to the Nest. How can we factory reset it? Please help, this happened back in April and he’s only just wanting to fix it.

Google Nest Won't Turn off Heat

I installed a Google Nest in August and it worked great through the remainder of summer. As the weather cooled, we turned it off. This morning was frosty so I turned it on and moved it to heat. The heater came on but it would not shut off when the ap...

AZRenee by • Community Member
  • 416 Views
  • 1 replies
  • 0 kudos

Resolved! Thermostat shows in nest app but not in the Google Home app

After migrating the Nest app into the Google account all 3 thermostats initially showed in the Google Home app.There are three rooms. The thermostats in two of the rooms were deleted in the Google App. They all still show and work in the Nest App. Is...

Newly installed Nest tripping breakets

Just installed a 3rd gen Nest thermostat into a 2 year old townhome. A few minutes after installation it tripped the downstairs breaker (assuming the one the ac unit is on) and continues to trip it. Wired according to the app, Nest worked perfectly i...

Schedule Nest to turn off at set time

HiWhen I manually set my heating schedule, I cannot set the schedule to turn the Nest off at a specified time. It is only possible to set the time at a minimum 9 degrees. We want our heating to turn off completely at night. Is this possible - and if ...

nest app had trouble communicating

I cannot sign into the app (or the website for that matter):"nest app had trouble communicating"I've been trying for six days. It's the correct credentials, because I get a different response if I deliberately use the wrong password.Even though I kno...

CIRoue by • Community Member
  • 1722 Views
  • 8 replies
  • 0 kudos

Heatlink wiring

I currently have a Worcester green star 30i with a wired honeywell CM707 programmer and separate honeywell thermostat. I'm wondering if the programmer in the kitchen can be swapped for a heatlink but when it's wired the way the nest manual says it po...

Aaron1994 by • Community Member
  • 485 Views
  • 2 replies
  • 0 kudos

nest thermostat

Himy heat is not kicking in on the nest thermostat that was already installed into my unit. It has been working for years but has not been working recently. The air works but no heat. Not sure what to do.I do not have the nest app. Im not sure if I s...

to vote
Labels