Nest thermostat stuck at ‘Starting Soon’

[Priyam_shri]

My nest thermostat is not working with Cooling systems . It runs for 59 seconds and the. Turns off and goes ‘starting soon’ screen. The cycle continues 

[CoolingWizard]

@Priyam_shri , this problem is often caused when the battery power is very low🪫. Does your Nest Learning thermostat use a Common wire? As a test, carefully remove your nest display, turn it over and uses a micro-USB cable and charge the display for several hours.  If your Nest Thermostat is the basic model, make sure it gets a couple new batteries.  

AC Cooling Wizard

[Priyam_shri]

Hi there ,

yes , I have a C wire for power . But I also see 2 batteries in the unit - could those batteries be an issue ? If yes I’ll try replacing them . Let me know 

[CoolingWizard]

If you have a common wire that is active, the batteries are used as a backup. If you have a volt ohm meter you can check the AC Voltage between R and C. Make sure you are receiving 24Vac +/- 5Vac

AC Cooling Wizard

[Priyam_shri]

Can I remove the c wire and run thermostat on new Batteries. Would that fix the issue  , 

[CoolingWizard]

@Priyam_shri , I am not sure, but you can try that and see.  

AC Cooling Wizard

[zoeuvre]

H Priyam_shri, 

Thanks for reaching out to us. I hope you've already gotten the answer you're looking for from the information that CoolingWizard shared. Please let us know if you still have questions or concerns, as we'll be willing to assist you more.
 

I appreciate your help, @CoolingWizard. 

Best,

Zoe 

[zoeuvre]

Hi folks,

@Priyam_shri, I wanted to check and see if you are still in need of any help. Please let me know, as I would be happy to assist, and answer any questions you may have.
 

Thanks,

Zoe

[zoeuvre]

Hey there, 

Just one quick final check in here since activity has slowed down. We'll be locking the thread in the next 24 hours, but if you still need help, I would be happy to keep it open. If there's more we can do, just let me know. 
 

Regards,

Zoe