Nest thermostat w5 error

[Marty1]

My Nest thermostat has reported a w5 error and can't connect to a Wi-Fi network. It doesn't even detect WiFi. I have tried all the suggestions (restart and reset router and Nest Thermostat) and you still do not connect to WiFi. Please help.

[Apaulnitz]

I am having the same issue today. I have restarted modem and router, reset the nest, and it still does not detect a network. No other devices are having an issue connecting to Wifi

[AMgoogle4]

This is what happened to 2 out my 3 thermostats. They work manually, but I can no longer see or control them through my phone. 

[Ryan_G]

Hey folks,

Thanks for visiting the Google Nest Community. 

Since this thread hasn't had activity in a while, we're going to close it to keep content fresh.

If you have additional questions, feel free to submit another post and provide as many details as possible so that others can lend a hand. 

Hope this helps!

Kind regards,

Ryan

[Ryan_G]

Hey folks,

Thanks for visiting the Google Nest Community. 

Since this thread hasn't had activity in a while, we're going to close it to keep content fresh.

If you have additional questions, feel free to submit another post and provide as many details as possible so that others can lend a hand. 

Hope this helps!

Kind regards,

Ryan