05-01-2022 04:45 PM
Offline message began yesterday. Nothing was changed. Wi-Fi is giving me an incorrect password message even though that’s not changed. What’s going on?
Answered! Go to the Recommended Answer.
05-20-2022 07:23 PM
Nest is working fine
05-01-2022 05:03 PM
Mine began going offline out of nowhere yesterday as well
05-01-2022 08:19 PM
Pull it off the wall and charge it by the USB port for a couple of hours and see what it does.
05-06-2022 12:25 AM
Hey folks,
Thanks again for responding here, Patrick_Caezza.
Lisa and Emmaamylee, what type of thermostat do you have? Prior to trying to have it reconnected to your WiFi network, did you notice a message or a code on your thermostat's display while it was offline? Also, have you tried manually restarting it to see if it helps? Here's a guide: https://bit.ly/3riP5Dp
Keep me posted so I could dig deeper into this.
Best,
Melba
05-09-2022 07:24 PM
Hey there,
Checking back in — still need our help here?
Best,
Melba
05-10-2022 11:30 PM
Hi,
I haven't heard from you in a while so I'll be locking this thread if there is no update within the day. If you have any new issues, updates or just a discussion topic, feel free to start a new thread in the community.
Best,
Melba
05-11-2022 05:39 AM
Having internet provider serviceman coming today.
05-11-2022 11:35 PM
Hey there,
Gotcha. Keep us posted on how it goes.
Best,
Melba
05-20-2022 04:46 PM
Hey Lisa3,
It's me again. How's everything now?
Best,
Melba
05-20-2022 07:23 PM
Nest is working fine
05-23-2022 08:45 PM
Hey there,
Awesome — glad to hear that it is now back up and working as it should. Let us know if you have more questions about this.
Best,
Melba
05-26-2022 08:55 PM
Hi,
I haven't heard from you in a while so I'll be locking this thread if there is no update within the day. If you have any new issues, updates or just a discussion topic, feel free to start a new thread in the community.
Best,
Melba