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Nest thermostat

Lulinada
Community Member

I cannot connect my nest thermostat up to my nest iphone. When I try to go on Google it won’t except my ZIP Code so I can’t set anything up. Nest is no help at all I spent an hour waiting on the phone they said they call me back never did. I am getting a Honeywell thermostat. There was never a problem before nest went to Google. I know I migrated but that doesn’t seem to have made any difference except that I no longer works.

3 REPLIES 3

MelbaDT
Community Specialist
Community Specialist

Hey Lulinada,

 

Sorry to hear about your experience and I understand how you feel about this. 

 

Could you provide the case id of your interaction with our support team so I'll have it reviewed?

 

Best, 

Melba 

MelbaDT
Community Specialist
Community Specialist

Hey there, 

 

Checking back in — how's it going? Still need our help here?

 

Best, 

Melba

MelbaDT
Community Specialist
Community Specialist

Hi, 

 

We haven't heard from you in a while so we'll be locking this thread if there is no update within the day. If you have any new issues, updates or just a discussion topic, feel free to start a new thread in the Community.

 

Best, 

Melba