07-10-2022 07:03 PM - edited 07-10-2022 07:04 PM
I cannot connect my nest thermostat up to my nest iphone. When I try to go on Google it won’t except my ZIP Code so I can’t set anything up. Nest is no help at all I spent an hour waiting on the phone they said they call me back never did. I am getting a Honeywell thermostat. There was never a problem before nest went to Google. I know I migrated but that doesn’t seem to have made any difference except that I no longer works.
07-15-2022 12:42 AM
Hey Lulinada,
Sorry to hear about your experience and I understand how you feel about this.
Could you provide the case id of your interaction with our support team so I'll have it reviewed?
Best,
Melba
07-18-2022 06:40 PM
Hey there,
Checking back in — how's it going? Still need our help here?
Best,
Melba
07-19-2022 06:58 PM
Hi,
We haven't heard from you in a while so we'll be locking this thread if there is no update within the day. If you have any new issues, updates or just a discussion topic, feel free to start a new thread in the Community.
Best,
Melba