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Nest thermostat

Emilym2821
Community Member

 i have had the thermostat about a year. I woke up today with no AC, it was saying no power. Did everything it told me to do finally had to do a reset. I am trying to get everything reinstalled and it’s saying no power to c wire. I reset my HVAC and it’s still saying the same thing. 

4 REPLIES 4

Pstim002
Community Member

I had to replace the whole thermostat when this happened to me. I'm guessing you're just outside of your warranty too. Seems like this is something nest does on purpose. 

Jake
Community Specialist
Community Specialist

Hey Emilym2821,

 

I wanted to follow up and see I could be of any help. I found an article with some troubleshooting steps. Please let me know if you are still having any trouble from here, as I would be happy to take a closer look and assist you further. 

Best regards,
Jake

Jake
Community Specialist
Community Specialist

Hey Emilym2821,


I wanted to check in with you, and ensure everything is good to go. Please let me know if you have any questions, as I will be locking the thread in 24 hours. 

 

Best regards,

Jake

Jeran
Community Specialist
Community Specialist

Hey there Emilym2821,

Did you have any more questions or need any additional help? 

Thank you,
Jeran