08-29-2022 03:47 PM
i have had the thermostat about a year. I woke up today with no AC, it was saying no power. Did everything it told me to do finally had to do a reset. I am trying to get everything reinstalled and it’s saying no power to c wire. I reset my HVAC and it’s still saying the same thing.
08-29-2022 04:26 PM
I had to replace the whole thermostat when this happened to me. I'm guessing you're just outside of your warranty too. Seems like this is something nest does on purpose.
09-01-2022 11:26 AM
I wanted to follow up and see I could be of any help. I found an article with some troubleshooting steps. Please let me know if you are still having any trouble from here, as I would be happy to take a closer look and assist you further.
09-06-2022 11:43 AM
I wanted to check in with you, and ensure everything is good to go. Please let me know if you have any questions, as I will be locking the thread in 24 hours.
09-05-2022 09:59 AM
Hey there Emilym2821,
Did you have any more questions or need any additional help?