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Nest thermostat

Community Member

Where do I get the free nest power connector?


Community Specialist
Community Specialist

Hi Bobdeemic, 


Thanks for posting here in the Community forum, and I'm sorry to hear about the situation. I want to check if you are still in need of any help. 


If so, please be advised that you can only get a free Nest Power Connector either via a promotion sent through email where if you install a Nest Thermostat and receive codes C, N260, or N261, you are eligible for a Nest Power Connector at no additional charge or via a promotion offered on the Google Home app where if you install a Nest Thermostat (2020), you may receive a message during the wiring compatibility check or “Testing your power” step in the installation process that you need a Nest Power Connector to complete setup. The app will give you a link that allows you to order a Nest Power Connector from the Google Store at no additional charge.


Let us know if you have any other questions. We're happy to help.