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Nest thermostat

Christopher28
Community Member

Why is my thermostat not holding the set temperature ? Sometimes on the app i get an error code e160 but not on the thermostat. 

3 REPLIES 3

Jhonleanmel
Community Specialist
Community Specialist

Hi Christopher28

 

Google Nest thermostats are designed to work in most cases without a common wire. Instead of using a common wire to keep your thermostat charged, your Nest thermostat can use the Y1 (air conditioner) wire to power itself.

 

If your air conditioner stops sending power to your thermostat, your thermostat can let you know with one of these errors. There are a number of reasons why your air conditioner might stop sending power to your thermostat. Below we list some possible reasons, but it’s important to contact a professional to diagnose your system and determine what the root cause of the error is.

  • One possible reason is that your system needs maintenance. If your system breaks down, it will likely stop sending power to your thermostat. An HVAC professional can help determine if your system needs repair.
  • Another possible reason is that you live in an area that experiences very cold temperatures in winter. Your air conditioner may come equipped with a safety device that will stop it from turning on in extremely cold weather to prevent damage. These safety devices, sometimes called low pressure switches (LPS) or safety cut-out switches, can sometimes prevent your air conditioner from providing your Nest thermostat with power in extremely low temperature conditions.

If you see one of these errors (E10, E30, E66, E80, E116, E160, E196, E296, and M13), you can use the quick fix below to help get the heat back on. Then, when it's convenient, call an HVAC professional such as a local pro to come take a look at your system and install a common wire or the Nest Power Connector.

 

Check this guide for more details.

 

Best,

Mel

Hello there,

 

Thanks for the information, Mel.

 

@Christopher28, I'm checking in to make sure that you've seen Mel's response. If you have any further questions or concerns, please let us know.

 

Regards,

Mark

Hi Christopher28,

 

It has been a few days since our last reply, and I am going to lock the thread in 24 hours. If you have any questions, please feel free to create a new post.

 

Thanks,

Mark