12-12-2023 03:56 PM
When I purchased the thermostat I was told that the thermostat was compatible with my furnace. The set up is telling me otherwise.
12-17-2023 09:15 AM
Hi Randyv,
Thanks for posting here in the Community forum and for showing interest in our Nest Thermostats. Are you located in North America or Europe? What type of Nest Thermostat do you have? Also, send us a photo of your previous thermostat wiring configuration so we can take a closer look.
Keep us posted. We're happy to help.
Best,
Zoe