Nest thermostat

[Jessica62678]

So my thermostat did not cut off today. The temperature was set at 68 and it continued to run and it got 78 in the house. I turned it off. It still continues to run on AC or heat. It never stops. What are your suggestions?

[AxelD]

Hi Jessica62678,

Sorry for the late response but no worries help Is here. Please take a look at this article Troubleshoot strange heating or cooling behavior due to the symptoms you provided. 

Let me know if that helps.

Regards,

Axel.