Nest with wrong heat source

[Weeze]

Wrong heat source but can’t correct it. Earlier posts say to navigate to Equipment then to wiring (which is fine) and then to heat source. But that last option does not come up. Also wasn’t asked for heat source during set up. 

[Markjosephp]

Hello Weeze,

I'm sorry to hear that you're experiencing issues with your Nest Thermostat and the heat source setting. It can be frustrating when the expected options don't appear as they should. 

To address this, you might want to try a few troubleshooting steps:

1. Ensure that your Nest Thermostat's software is up-to-date. Sometimes, issues can be resolved by installing the latest updates, which may include bug fixes and improvements.
2. If the problem persists, you might consider resetting your Nest Thermostat and reconfiguring it. During the setup process, pay close attention to any prompts or options related to the heat source.
3. Confirm that your HVAC system is compatible with the Nest Thermostat.
4. You can share with us a photo of your old thermostat and Nest Thermostat's wiring setup with your HVAC system's make and model.

Let us know how it goes.

Warm regards,
Mark