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Nest won’t connect to google home app

FrustratdGooglr
Community Member

I’ve tried all suggestions & no problems with Wi-Fi. I paid $100 for hvac guy google set up to install & week later, best disconnects fm google home app, where hvac guy quickly sets for me & I was like- ok. He told me I can change in app. It’s hot summer now & I want to change setting but can’t b/c can’t connect to app & have tried ALL suggestions I’ve read here but please offer any b/c hopefully I may have missed some. 

4 REPLIES 4

Patrick_Caezza
Diamond Product Expert
Diamond Product Expert

Which Nest Thermostat do you have and how is it wired?


To ensure that I see your reply, please tag me using @Patrick_Caezza

EdwardT
Community Specialist
Community Specialist

Hi folks,

 

@Patrick, thanks for the help!

 

@FrustratdGooglr, how's it going with your Nest Thermostat? Still need our help?

 

Thanks,

Edward

MelbaDT
Community Specialist
Community Specialist

Hey FrustratdGooglr, 

 

Checking back in should you still need our help here. If you do, let us know of the answers to Patrick's questions above so we could keep the ball rolling. 

 

Best, 

Melba

MelbaDT
Community Specialist
Community Specialist

Hi, 

 

We haven't heard from you in a while so we'll be locking this thread if there is no update within the day. If you have any new issues, updates or just a discussion topic, feel free to start a new thread in the community.

 

Best, 

Melba