Support changes to our earliest generation Nest Learning Thermostats Read more
Forum Posts
Selling your home along with a Nest Thermostat?
Are you a homeowner and you are selling your home and leaving your Google Nest Thermostat for the new owner? What do you need to do to make the transfer painless for you and the new owner? First and foremost, DO NOT PERFORM A FACTORY RESET. The Googl...
Troubleshoot setup: Nest Thermostats
Here are some steps I recommend to resolve issues during the setup of Nest Thermostats.Before trying these stepsMake sure you're using the correct app for setup. Need help checking which model you have? Use the Google Home app to set up the following...
TD023 error , unable to connect
I installed the Nest app on my I phone, and the app scans the QR code, and it recognizes it as a Nest E thermostat.It tells me to plug in the thermostat, but it will not connect to the thermostat, and the error is TD023.
setting low and high temperature on the same day
I want Nest E to set the desired temp to 69 at 6 AM and set the temperature to 60 at 10PM every day. I cannot seem to shut off eco and I can't get Nest to do this simple task, HELP! I really wish I had my Honeywell back
Nest Gen 3 Learning Thermostat Install
Hi! I just installed a gen 3 Nest Thermostat. The thermostat is powered on but it will turn on the heat or the fan. The old Honeywell thermostat had 3 wires - G, W, R.Photos in order are: old thermostat wiring, old thermostat, wiring in furnace, nest...
Nest Heat Link has died - no power getting to it
My 3rd gen heat link is hardwired to the mains but has just stopped working.There are no lights showing at all.I've had tried to reset it by pressing the button for 10 seconds and then 30 seconds but it is definitely dead as no lights are showing.The...
Returning to a warm home
I’m keen to understand if there is a way to have my Nest Thermostat automatically come on whilst I am away….at the moment I have the Away function set which is a nice feature but with colder weather, I want to come home to a warm house….From what I c...
NEST not turning on heat at desired temperature
I have 2 NEST thermostats in my house, 1 of which I’m sure is glitchy. Before I go any further, both thermostats are identically set up and fully up to date. Have tried restarts and resets and still this glitch remains with one of them. Let’s say I s...
Second stage heat (w2) not showing voltage at furnace
I just wired my Nest Learning Thermostat to my 2-stage furnace. While doing the built in test on the Nest to verify function, I cannot get the 2nd stage heating to work properly. Single stage (1st stage) works properly.At the furnace, in first-stage ...
Thermostat heat sensor
Hello, Based on my research it seems Google Thermostat doesn't have a temperature sensor to buy.I just want to double check.
Puzzling Email and Chat
I received the following email from google nest:We've identified an issue with your new Nest Thermostat and its ability to draw power from your heating or cooling system. Unfortunately, the issue cannot be fixed on your device, but we’d like to repla...
Nest seems to turn off AC before reaching temperature then waits a few minutes, restarts and cools
So, the Nest thermostat is the dining room on the sunny side of the house in the PM.During the summer hot months I usually leave the house at 76 degrees during the day and turn it down to 70 degrees at around 6PM with the intent of getting the house ...
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