New AC installed and Nest thermostat not working

[rgaila]

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Original Poster: Michele Zeidman 

logging out and back in

[rgaila]

Hey Michele,

Sorry to hear you are having trouble with your Nest Thermostat. Let's jump in and see if we can get you back online. Do you mind me asking if you are running into any error messages? Are you able to send a picture of your current wire set up for me to review? Let me know once that has been sent, and I'll be happy to take a closer look.

-From Jake K, Community Specialist.