I got a new iPhone and everything transferred over just fine except I lost the connection from the app to the thermostat. It says I need to put in a code but then says it's already connected to an account so won't give me a code. I tried scanning the code on the back but it puts me right back to the set up screen where I need the code. Everything transferred over just fine to my husband's new iPhone and works fine. But not for me. I've also tried logging out and then back in but still nothing.
Sorry for the late reply. I wanted to follow up and ensure you are good to go. Please let me know if you are still having any trouble from here, as I would be happy to take a closer look and assist you further.
I want to ensure you are good to go, and everything is working properly. Please let me know if you are still having trouble, as I will be locking the thread in 24 hours due to inactivity.
It has been a few days since the last reply, and I am going to lock the thread at this time. If you have any questions, please feel free to create a new post.
