New owner of a nest 2.0 thermostat

[Alanthermo2]

I just moved into a house with an existing Nest Thermostat 2.0.  I was able to link it to the network, but how do I link it to the app?  I don't have the QR code & I don't see how else to do it?

Help!  

[pinkalishi]

try clicking factory reset, then it will be setup process again and it will show qr code

[Jeran]

Hey there Alanthermo2,

I'm just checking up on this thread, did you have any more questions or need any additional help? 

Thank you for helping out on this thread, pinkalishi!

Best regards,
Jeran
 

[Alanthermo2]

Someone suggested I reset the thermostat & read in the QR code.  I don't have the QR code.  There isn't a help line for these products so I can actually speak to a person who can walk me through this?  If this is the way this product is supported then I'm going to remove it from my house.

[Jeran]

Hey there Alanthermo2,

Did you have any more questions or need any additional help? 

Thank you,
Jeran
 

[Alanthermo2]

Is there any documentation that can walk me through as a new home owner on an existing nest thermostat 2.0 how to set this thing up?  I'm nervous to do a factory reset.

[EdwardT]

Hi Alanthermo2, 

Thanks for the response. If you don't have a QR code, you can select "Continue without scanning" and you would need to enter an entry code. You can click on this link for step by step instructions.

Thanks,

Edward

[Jeff]

Hi Alanthermo2,

I just wanted to jump in real fast to see if you saw Edward's reply and to see if you still needed some help on this or if you were able to get it sorted out. If you are still needing some help, just let us know and we'll be happy to continue helping.

Thanks,
Jeff

[Jhonleanmel]

Hi everyone,

Just one quick final check in here since activity has slowed down. We'll be locking the thread in the next 24 hours, but if you still need help, I would be happy to keep it open. If there's more we can do, just let me know.

Thanks,
Mel