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Next Thermostat

hrcoghill
Community Member

I can hear the thermostat working, but there is an issue trying to connect the Wi-Fi. I think I put in the wrong password and it will never take me back to connection. It just keeps telling me reconnection. 

3 REPLIES 3

Markjosephp
Community Specialist
Community Specialist

Hi hrcoghill,

 

I'm sorry to hear that your thermostat isn't connecting to your Wi-Fi network. I'd be happy to take a look into this for you.

 

I did find an article that might help you; have a look at this guide to troubleshooting when the Nest thermostat failed to connect to the network and let me know if that helps.

 

Best regards,

Mark

Hey there,

 

I wanted to see if you still needed help. Please let us know if you have any other questions or concerns.

 

Best regards,

Mark

Jake
Community Specialist
Community Specialist

Hey there,

 

I wanted to check in, and let you know that I will be locking the thread in 24 hours.

 

Best regards,

Jake