I went to turn on the heat this morning and was not getting any warm air. I set this up in the summer, so I have only used the cooling function. We are renting an apartment so I don’t know much of the details about our furnace. Could anyone give feedback on the wiring to see if something doesn’t look right? I have posted my current wiring and the wiring from my old thermostat.
Thanks for everyone’s suggestions. I tried each of them last night and unfortunately it still isn’t working. I put back on the old thermostat and the heat works fine so it isn’t a furnace issue.
Heat will only blow cold air. Had service tech out said it was the best not calling for heat when it is set on heat. I went and bought nest thermostat , same model, same problem. It worked fine last year. Furnace is less than 1 year old.
I appreciate all the steps you have all taken, and I definitely wanted to stop by and see how I could help.
Checking for system orientation might help too. You can go to your Nest thermostat's equipment settings to change the configuration. Have a look at this article and let us know if you need more help.
I'm checking back in. Were you all able to do the step above on changing your heat pump orientation? I'd be glad to hear from you all—I'd like to make sure everything is working.
I'm just checking in to make sure that you've seen my response. Please let us know if you have any other questions or concerns as I will be locking this in 24 hours.