Support changes to our earliest generation Nest Learning Thermostats Read more
Forum Posts
Selling your home along with a Nest Thermostat?
Are you a homeowner and you are selling your home and leaving your Google Nest Thermostat for the new owner? What do you need to do to make the transfer painless for you and the new owner? First and foremost, DO NOT PERFORM A FACTORY RESET. The Googl...
Need help with setup? Troubleshoot common Nest Thermostat problems
Here are some steps I recommend to resolve issues during the setup of Nest Thermostats.Before trying these stepsMake sure you're using the correct app for setup. Need help checking which model you have? Use the Google Home app to set up the following...
Nest 1.4 room temperature sensor off by more than 13 degrees higher after 2 days alive
I have a Nest 1.4. Battery OK. The room temperature displayed after 48 hours in use, still shows discrepancy of more than 13F higher than other two thermometers near the Nest. How long will it take for Nest to show indoor temp that matches reality? S...
Resetting password
Hi there. Trying to reset my password. However, I no longer have access to the email account that I originally mused to set up the account. Is there a way to unpair my Nest from its account and start over?
H71 error - faulty heat link?
Like many others one of our heat link is giving this error message.We've tried all the trouble shooting but it's not resolving the issue. We've only had it for 4 months.It sounds like we need a new heat link, how do we claim under warranty?
Nest Thermostat - how to keep it cooling 24/7 at 58 degrees
Hello - I recently put a new gen Nest thermostat in my wine cellar.How do I keep the nest constantly cooling at 58 degrees. it keeps changing to eco mode on the away mode. should i just turn the home/away function off - if so how do i do this?
Honeywell Only R and C on the wall mount @ the display panel
Read another post before, not sure if there is any solution yet Only R and C on the wall mount @ the display panel All wires is connecting to a remote Interface unit which is wireless Thermostat Honeywell Prestige 2.0 IAQFurnance N9MSEHumidifier : Ge...
Thermostat history and schedule unsynced
My schedule and history appear to be misaligned. I was away for four weeks and had my heating scheduled to come on 1/2 hours per day but my history is showing it was on for up to 8 hours.
Nest learning thermostat gen 3
My software updates to v5.9.5-2 only but the website pages say the latest version is 6 2-27. Why will out not update to the latest version?Trying to resolve a problem whereby my heating system thermostat setting, when satisfied, still keeps the boile...
'Thermostat turning on by itself
,my thermostat comes on automatically. How do I turn off?
Can’t enter new wifi password- how do I switch back and forth from letters to numbers on the dial th
Can’t enter new wifi password on thermostat dial because I don't know how you combine letters and numbers. I press the check mark and 123 to try and add a number to a letter but it doesn’t work . It is very perplexing and can’t seem to find the answe...
Nest Thermostat base clicking, not a C-wire issue
Our Nest Thermostat has started clicking -- the base clicks whether the thermostat is mounted or not. Everything was fine for a year or so, this is a recent issue. Our HVAC technician connected the C-wire and that has not fixed the problem. What IS t...
