No Hot water Symbol

[Endeavour]

Hi All,I have just moved into a property with a NEST 3rd generation thermostat.I have had to reset it back to factory settings due to it being still connected to the previous owners.The problem I am having is there is No hot Water symbol on the system or connected to the thermostat,it says on the net that I need a NEST Pro id to add the hot water to the system but I don’t have one & don’t know how to get one.Any help or advice would be greatly appreciated.

[Frustratedddd]

Assuming I understand you correctly, there's need for any Nest Pro!

I think you may have set the system as a combi boiler.

Settings - Equipment - Continue - Pro Setup - Continue - System Boiler

Follow that through and make sure ''Control'' is set to ''On/Off'' and NOT to ''Not Connected''

[Endeavour]

Fantastic,thank you very much.That’s all sorted now.

[Markjosephp]

Hi folks,

Thank you for the help here, @Frustratedddd.

@Endeavour, I'm glad to hear that it's working now, but I wanted to ensure that everything was covered here.

Please let us know if you have any other questions or concerns.

Best regards,

Mark

[Markjosephp]

Hi Endeavour,

I wanted to see if you still needed help. Please let us know if you have any other questions or concerns.

Thanks,

Mark

[Markjosephp]

Hello Endeavour,

Chiming in to check If you have any further questions or concerns, please let us know as we will be locking this thread in 24 hours.

Best,

Mark