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No QR code

TM1825
Community Member

How can I pair the Nest Thermostat with Google Home App without QR code? I only have the model and serial number?

4 REPLIES 4

David_K
Diamond Product Expert
Diamond Product Expert

The QR code isn't printed on the product anywhere. You'll find it in the settings on the thermostat.

Try these steps:

  1. If you haven’t already, download the Nest app on a phone or tablet.
  2. On the Nest app home screen, tap the Settings cog.
  3. Tap Add product. The app will switch to a camera view to scan the thermostat’s QR code.
  4. On the thermostat, press it to open the quick view menu and tap the Settings cog.
  5. Turn the ring to select Nest app and press to open it.
  6. Select QR code. Your thermostat will show you a unique QR code to scan with the app. If it doesn't, tap Continue without scanning in the app and select Get entry key on your thermostat instead.
  7. Follow the remaining steps in the Nest app.

MelbaDT
Community Specialist
Community Specialist

Hey folks, 

 

I appreciate your help, davidking. 

 

TM1825, I know it's been a while but I want to ensure you're all good. How's your thermostat now? 

 

Best, 

Melba

MelbaDT
Community Specialist
Community Specialist

Hey TM1825, 

 

Checking back in should you still need our help here. Let us know by replying to this thread. 

 

Best, 

Melba

MelbaDT
Community Specialist
Community Specialist

Hi, 

 

We haven't heard from you in a while so we'll be locking this thread if there is no update within the day. If you have any new issues, updates or just a discussion topic, feel free to start a new thread in the Community.

 

Best, 

Melba