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No lights on heat link

RDavidson
Community Member

No lights on my heat link so cannot connect my nest thermostat. Can anybody help?

5 REPLIES 5

UanaC
Community Specialist
Community Specialist

Hi, thanks for reaching out. I'm really sorry to hear about this. Can you please answer the following questions:
1. How long has your thermostat been installed for?
2. What is showing on the Nest thermostat display?
3. Have you had any power cuts recently?
4. Have you had any work done on your electrical or heating systems recently?
5. How many zones are present in the setup?

Frustratedddd
Bronze
Bronze

One of the main things to check is loss of power, ie fuse blown. Check that first, or if a switch has been turned of by mistake.

UanaC
Community Specialist
Community Specialist

Thanks for your suggestion @Frustratedddd .

UanaC
Community Specialist
Community Specialist

@RDavidson Just checking in with you. Did you manage to see my previous message?

AlexD
Community Specialist
Community Specialist

Hey there, I haven't heard from you in a while so I'll be locking this thread. If you have any new issues, updates or just a discussion topic, feel free to start a new thread in the community. Thanks, AlexD.