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Nest Thermostats

Blog Posts

With hot water support, Google Home app now offers complete Nest Thermostat cont... Read more

Full temperature schedules for older Nest Thermostats now in the Google Home app Read more

Support changes to our earliest generation Nest Learning Thermostats Read more

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Selling your home along with a Nest Thermostat?

Are you a homeowner and you are selling your home and leaving your Google Nest Thermostat for the new owner? What do you need to do to make the transfer painless for you and the new owner? First and foremost, DO NOT PERFORM A FACTORY RESET. The Googl...

Troubleshoot setup: Nest Thermostats

Here are some steps I recommend to resolve issues during the setup of Nest Thermostats.Before trying these stepsMake sure you're using the correct app for setup. Need help checking which model you have? Use the Google Home app to set up the following...

David_K by • Diamond Product Expert
  • 23637 Views
  • 0 replies
  • 8 kudos

New nest e does not charge even via usb

I have a new out of the box nest e thermostat, four of them actually. I opened three boxes and one of them seems to charge via usb, say connect to port and then staying red flashing for over two hours and still just flashing red. The second one I tri...

Kitling by • Community Member
  • 1050 Views
  • 3 replies
  • 0 kudos

Nest E thermostat fail to connect

I received my google nest thermostat and heatlink in July.It has been working fine uo until now. The wifi has disconnected and I am unable to reconnect. The app says failed to connect and to check internet connection.the thermostat doesnt respond to ...

Johoora by • Community Member
  • 2853 Views
  • 14 replies
  • 0 kudos

Dead Heat Link

Hi, like other posts you heat link has died. No lights and doesn't reset after pressing button for 30 seconds. There is power going to the unit ok. Thermostat still, under warranty, can I get a replacement heat link, thanks

Cm72 by • Community Member
  • 1576 Views
  • 5 replies
  • 0 kudos

add a room

How do I add a room? The nest app says I don't have any rooms yet, but I can't find where to add a room. When I go to settings and select "rooms and groups", I get a blank screen with the word "Rooms" and not options to add, delete, edit or anything ...

mopac76 by • Community Member
  • 1693 Views
  • 3 replies
  • 2 kudos

Nest THermostat

Does anyone know a good installer for the Google Nest in El Cajon. Please let me know. Many thanks! Cat

catmilazz by • Community Member
  • 838 Views
  • 3 replies
  • 0 kudos

Thermostat reading 7⁰ off.

I have a Nest Learning thermostat with a Nest Temperature Sensor. When they are side by side they read 7⁰ dififferent. The sensor is correct, the thermostat is reading 7⁰ cooler. Also, the thermostat is not showing the relative humidity. It's reading...

Nest thermostat scratch marks on sticker

Hi I just opened my new nest thermostat. I was carefully unboxing and removed the protective film. I was trying to remove another piece of projective film that’s not coming off. Now I’m not sure it’s supposed to but it’s all scratched and looks awful...

Resolved! My heat link has died

Heat link has power but no leds are illuminating and manual switch is not workingI’ve tried all suggested steps mentioned on the related threads to no avail.Please help!!

MarkS by • Community Member
  • 1199 Views
  • 3 replies
  • 1 kudos

Stuck Updating Software

My thermostat has been trying to update software for over a week now. I know it should take this long, and I’ve reset it more than once. Each and every time upon restarting it goes right back to “updating software.” Anyone else dealt with this before...

Cores1180 by • Community Member
  • 1279 Views
  • 3 replies
  • 1 kudos
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