10-04-2021 10:15 AM
Hi I just purchased a nest thermostat E. I have watched various you tube installations etc. but when I plug my thermostat E into a main socket it is like it’s completely dead? I’ve tried different sockets in my house and even a different charging plug?! Still no power? I read somewhere to pop the front off and charge via the micro usb charger? Has anyone else experienced this? Thanks
10-06-2021 05:22 AM
I have just opened the box and tried to set up mine and I'm having the exact same issue. Also tried multiple plug sockets. Does anyone have a solution or is my Nest Thermostat E faulty.
10-06-2021 06:52 AM
I left it plugged in for a few hours and it eventually came up with a battery symbol and now I have a "house" symbol. but I'm getting a TD21(6012) error
10-06-2021 07:52 AM
Go it working after doing a hard reset
10-07-2021 01:56 PM
Hey folks,
It looks like we have come to a solution so I'm going to be locking this thread. If you have any other concerns or questions, please feel free to create a new thread.
Have a great day.
Garrett DS