No power

[Descena]

System threw a code E24 - when I checked the wiring everything was still hooked up and didn't appear to be blown fuse. Went through troubleshooting and waited to see if system just froze. Might need the r2 or r4 whichever it is to be replaced but who do I call for that? Google nest professionals are only for installing and not troubleshooting or replacing wires and it's bit a hvac problem. Any suggestions? 

[Markjosephp]

Hello Descena,

We're sorry for the trouble this may have caused you — let's see what's going on. 
 

A few questions: is there a C wire on your Nest Thermostat? Are you still using that thermostat? Also, what steps have you tried so far? Here's a link that might help.

Looking forward to your response.

Thanks,

Mark

[EdwardT]

Hi Descena,

I wanted to follow up and see if you are still in need of any help. Please let me know if you are still having any trouble from here, as I would be happy to take a closer look and assist you further.

Thanks,

Edward

[Jake]

Hey Descena,

I wanted to check in, and let you know that I will be locking the thread in 24 hours.

Best regards,

Jake