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Nest Thermostats

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Troubleshoot a W5 Code on Nest Thermostat Read more

Nest Renew: How do you save energy during the Holiday season? Read more

Forum Posts

Need help with setup? Troubleshoot common Nest Thermostat problems

Here are some steps I recommend to resolve issues during the setup of Nest Thermostats.Before trying these stepsMake sure you're using the correct app for setup. Need help checking which model you have? Use the Google Home app to set up the following...

David_K by Platinum Product Expert
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Heat not working

Hi I switched from GE zone line from GH GL to be the following configuration from recommendations from this community @Patrick_Caezza Blue - B to OBOrange - GL to GGreen - Gh to Y2 (set2nd-speed fan)Yellow - Y to Y1White - W to W2/AUX (set as AUX hea...

Amisin by Community Member
  • 709 Views
  • 8 replies
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Nest thermostat does not work

I’ve spent months on chat with support trying to get my thermostat to work. Still doesn’t. Every day my thermostat will decide what temperature my house is at. When I’m at home I feel and watch it change. When I’m gone it will drop it down as if I’m ...

Nest Thermostat - E23 error - no power to red wire

Yesterday, an electrical contractor provided by Duke Energy replaced my outdoor electrical panel. It was a part of one of their programs to replace the older panels in our neighborhood. Before they started working - everything in the house (ac and he...

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Nest thermostat woes

Bought a house earlier this year and have continued growing my smart home. I just installed nest thermostats (upstairs and downstairs) and now my home isn't cooling. I THINK my issue is replacing vivint thermos with the nest thermos and not having th...

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Nest Thermostat....

How do I use this as a dumb thermostat? Ie I set the temperature and don't worry about it. When I adjust (despite turning off learning mode) it tells me (for example) until 20:00. I just want to be able to put it on and turn it off myself 'cos the st...

TheGMan by Community Member
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  • 5 replies
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Help - nest

Our nest has randomly stopped working. Thermostat looks ok and let’s me adjust the heating etc but the boiler doesn’t heat up. The heat link is a solid green and works on manual, but won’t work from the app or thermostat. We’ve tried everything we ca...

Heat Link has died

My Nest thermostat came up with a H72 error yesterday and when I’ve checked it’s to do with no power from the heat link. We have 3 thermostats and only about a month ago the same thing happened with the thermostat that feeds the hot water - I managed...

Leanne by Community Member
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Nest randomly changes temp

I think I've finally figured this issue out. My thermostat will randomly change throughout the week, from 72 or 73 where I set it before bed, only to wake up to a humid, sweaty-ass 77. I thought I had done this 2 years ago when my former roommate com...

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How do I delete duplicate houses from my Nest App?

The first picture is of the Nest App. I am trying to get rid of the two bottom homes as they are duplicates. I followed the instructions I found on here and other places. I went to the Google Home app to delete the other home profiles but there is on...

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antfelici by Community Member
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  • 7 replies
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