cancel
Showing results for 
Search instead for 
Did you mean: 
Nest Thermostats

Blog Posts

Now available! The new Nest Learning Thermostat (4th gen) and Nest Temperature S... Read more

Meet the new Nest Learning Thermostat and Nest Temperature Sensor, and the new G... Read more

Forum Posts

Need help with setup? Troubleshoot common Nest Thermostat problems

Here are some steps I recommend to resolve issues during the setup of Nest Thermostats.Before trying these stepsMake sure you're using the correct app for setup. Need help checking which model you have? Use the Google Home app to set up the following...

David_K by Platinum Product Expert
  • 8565 Views
  • 0 replies
  • 6 kudos

Changing temperature

I can’t seem to change the temperature with my thermostat. I have tried on the app and physical thermostat and it seems like it won’t change. I changed my made to heat but it won’t turn on.

Dee32 by Community Member
  • 303 Views
  • 3 replies
  • 1 kudos

Nest thermost not working

Hi can any help . my nest thermostat is not working which is only 18 months old so I'm trying to find contact details for warrintes to get it replacedthanks

grant67 by Community Member
  • 383 Views
  • 4 replies
  • 0 kudos

Nest learning thermostat does not show up on Google Home app

Hi There, my nest learning thermostat I can only setup and see it from the Nest App on my iPhone. I tried setting it up several times from the Google Home app, but it would not show up and Google Home app gives up. I tried factory reset etc. a few ti...

Ambrish by Community Member
  • 873 Views
  • 9 replies
  • 0 kudos

Nest learning thermostat wiring

  I can’t seem to get my heater to work with my heat pump system. I installed the nest thermostat in August and the AC worked fine at that time. I was unable to test the heater then because our temperatures were in the 90s-100s. Now that we have some...

7885FCE6-852A-4D96-A21E-32E08E1FBA74.jpeg 30E1A8F5-0689-4127-9F35-8E4C97F44A6D.png
Se123 by Community Member
  • 557 Views
  • 4 replies
  • 0 kudos

Nest W2 wire

So I entered all my wires in the app including W2 but when it came to showing me where to put each wire the diagram in the app showed all the other correct wires but instead of W2 it showed W1 in the left bottom connection. Is it ok to put the W2 wir...

Nancy5 by Community Member
  • 928 Views
  • 10 replies
  • 0 kudos

Distant Thermostat Removed from NEST app

Just installed new smart Nest thermostat in my Arizona's winter home. It logically replaced itself as my Washington's summer home thermostat in the Nest App. How do I get my Washington thermostat back in the app when I'm 1350 miles away? Also, is my ...

rfgimpel by Community Member
  • 272 Views
  • 3 replies
  • 0 kudos

nest thermostat

I am unable to locate a lock so I creat a pin so others can't turn up the heat

Coleman by Community Member
  • 391 Views
  • 4 replies
  • 0 kudos

New Wi-Fi, AC coming on with heat

We updated our Wi-Fi today and had to restart our thermostat which had been working as expected for well over a year but now the AC kicks on with the heat even though we select that we do not have a heat pump! Please help! Cold AF in Wisconsin!

BMJ23 by Community Member
  • 292 Views
  • 3 replies
  • 0 kudos

Nest Thermostat & LG Heat Pump System

 I have a fairly new LG Heat Pump system. The existing LG Tstat only has Yellow (signal), Red (12v), & Black (ground).Is the Nest compatible & where does the ground get connected to (G slot?)?

3C84C884-4E74-4DFE-ACA3-2C7A7B562789.jpeg
Thexsf1 by Community Member
  • 962 Views
  • 5 replies
  • 0 kudos

Nest message "Continue to set up on your Google Home...

I have had nest for almost a year. No problems until last night. When I got up this morning, one nest (not the others) had a message saying "Continue to set up on your Google Home". The wireless connection in the house is fine. I cannot get the nest ...

noelonly by Community Member
  • 418 Views
  • 5 replies
  • 0 kudos
to vote