Hi KMNH,
Uh-oh! I'm sorry to hear that your Nest Thermostat is flashing a very low battery warning and you haven't received a notification from the app. Check on the following:
- To enable battery notifications in the Nest app, navigate to "Settings" and check the notification settings related to battery status, ensuring they are enabled.
- The Nest app requires specific permissions to send notifications to your phone, so ensure that these are enabled in your phone's app settings.
- The thermostat's low battery may compromise its network connectivity, preventing it from sending a low battery notification to the app, potentially affecting its overall functionality.
- The thermostat's status may be delayed in synchronizing with the app, so try refreshing or reopening the app to check for low battery notifications.
- Ensure your thermostat and Nest app are running on the latest firmware and software versions to avoid potential bugs or compatibility issues affecting notification delivery.
- If you haven't received a Nest app notification on your phone, check other devices or platforms where the app may be installed, such as tablets or smartwatches, as it's possible the notification was sent to a different device.
Let us know how that works.
Best,
Zoe
