Note 260 on Nest Thermostat

[RayJ]

My Nest Thermostat is working fine but needs external power I think. I'm getting Note 260. Also I'm replacing the AAA batteries often

[Markjosephp]

Hello RayJ,

Thank you for taking the time to let us know about your inquiry. Let's sort this out.

If your Nest Thermostat shows the N260 message report, it means the thermostat receives low power. This alert is fixable with the proper installation of the Nest Power Connector. To confirm:

• Did you install a Nest Power Connector?
• Could you share with us a photo of how you installed it?
• Check and make sure that your thermostat's software is up-to-date.
   

Please take a look at this article and let us know if you need more help.

Regards,
Mark

[Markjosephp]

Hey there,

I wanted to follow up and see if you are still in need of any help. Please let me know if you are still having any trouble from here, as I would be happy to take a closer look and assist you further.

Thanks,

Mark

[Markjosephp]

Hi RayJ,

I'm checking in to make sure that you've seen my response. Please let us know if you have any additional questions or concerns before we close this thread in 24 hours. 

Best,

Mark